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Reporting Your Power Outage

Report Outage

If you lose power, follow these steps before you report your outage.

  • Check your breaker box or fuse panel. Reset any breakers or replace any fuses.
  • Check the main disconnect breaker at the meter base. Reset the breaker by turning it off, then back on again.
  • If possible, check to see if your neighbors are without power.

We have a few ways to report your outage. Let us know we need to dispatch a crew by:

  • Texting OUTAGE to 25069. Click here to learn more about Outage Texting.
  • Using MyTriCountyTX
  • Using the online outage map. You will need your account information.
  • Calling 817.444.3201. Your call will be answered by our employees or automated answering service. If you can provide information, such as you heard a loud noise or your entire neighborhood is out, our employees will be able to restore more efficiently.

Tri-County Electric Cooperative's service territory touches 16 counties and serves over 131,000 meters. If we experience a widespread outage, our phone lines may be busy. We appreciate your patience and value your membership.

Members can track their outage on:

  • MyTriCountyTX
  • The online outage map

 

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Aledo, Main Office

200 Bailey Ranch Road

Aledo, Texas 76008

Member Service

Call: 817.444.3201

 

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©2025 Tri-County Electric Cooperative Inc. All Rights Reserved.

  • My Cooperative
    • Member Service
      • MyTriCountyTX
      • Member Information Center
      • Billing and Payments
      • FAQs
      • 2025 Rate Adjustment
    • About Tri-County EC
      • Service Territory
      • What is a Co-op?
      • 7 Cooperative Principles
      • About Us
      • Leadership Team
      • Board of Directors
      • Capital Credits
      • Bylaws
      • Conflict of Interest
  • Electric Service
    • Residential Service
      • Start. Transfer. Stop.
      • New Construction
      • Builders & Developers
      • Pool Permit Application
    • Commercial Service
      • New Commercial Service
      • Builders & Developers
  • Energy Solutions
    • Solar
    • Generators
    • Energy Usage
    • Home Energy Audit Program
    • Energy Efficiency
    • Rebate Pilot Program
  • Outages & Safety
    • Outage Center
      • Outage Map
      • Report my Outage
      • Outage Safety
      • Street Light Outage
    • Safety Strong
      • Call Before you Dig
      • Safety Tips
      • Safety Checklist
      • Safety Quiz
      • Vegetation Management
  • Community
    • Cooperative Giving
    • Scholarship Program
    • Youth Tour Program
    • Presentations & Demonstrations
  • Careers
  • News
    • Texas Co-op Power
    • Member Bulletin
    • Current Conversations
    • Annual Reports
    • News Room
  • Contact Us