Whether you are looking to start new service with Tri-County Electric Cooperative, move your member number to a new location, or are moving off our system, we are here to help! 

Everything you need to know to start new service with Tri-County Electric Cooperative

 

A member can apply for service by contacting the Member Services department through the following methods:

  1. In person at any of our four offices. Find our offices here.
  2. Emailed to customer_service@tcectexas.com
  3. Faxed to 817.444.7679
  4. By calling 817.444.3201, if you have access to email or fax

 

To start new service with us, you will need the following documents:

  1. Application for New Service. The Residential Application can be found below.
  2. Copy of a valid state-issued ID for each person to be listed on the account.
  3. Documentation stating you own or lease the residence.

All new accounts require a completed application with a signature and a copy of a valid state-issued ID.

 

To finalize the account, the following charges may apply:

  1. $25.00 membership fee. This is refundable when a member-owner leaves the system.
  2. $20.00 new account fee for processing the application for service.
  3. Security deposit. A deposit may be required before service is transferred if the credit for any type of service does not meet the cooperative's standards.

A security deposit can be waived based on your pay history from the past 12 consecutive months of service. A member must have no more than two late payments and was never disconnected for nonpayment of service to waive the security deposit.

Everything you need to know to transfer your service with Tri-County Electric Cooperative

 

A member can transfer service by contacting the Member Services department through the following methods:

  1. By calling 817.444.3201
  2. Emailed to customer_service@tcectexas.com
  3. In person at any of our four offices. Find our offices here.

 

To transfer service with us, please provide the following information:

  1. Current service address where you receive electric power
  2. New address where the service is needed
  3. Documentation stating you own or lease the residence

 

To finalize the service transfer, the following charges may apply:

  1. $20.00 new account fee for processing the service transfer
  2. Security deposit. A deposit may be required before service is transferred if the credit for any type of service does not meet the cooperative's standards.

A security deposit can be waived based on your pay history from the past 12 consecutive months of service. A member must have no more than two late payments and was never disconnected for nonpayment of service to waive the security deposit.

Everything you need to know to end your service with Tri-County Electric Cooperative

 

A member can stop service by contacting the Member Services department through the following methods:

  1. By calling 817.444.3201
  2. Emailed to customer_service@tcectexas.com
  3. In person at any of our four offices. Find our offices here.

 

To stop service, all you need to provide is a forwarding address.

 

After service is ended, a member can expect:

  1. The $25.00 membership fee and applicable deposit funds are applied to the final bill
  2. After the account is final, any account credit will be issued by check within 3-4 weeks

Residential Membership Application