The MyTriCounty app, online payments, new electric service connections/applications, usage and prepaid billing updates will be unavailable from 5:30 PM Friday, March 13, through 6:00 AM Monday, March 16, 2026, due to scheduled system maintenance. For questions about your usage during this time, please contact Member Services at 817.444.3201 once the system is back online. We appreciate your patience.
If you are a TCEC member, you may be eligible for assistance if you meet one of the following criteria:
- You or someone in your household currently participates in programs such as SNAP, Medicaid, Supplemental Security Income (SSI), or Temporary Assistance for Needy Families (TANF).
- If your household income is below 200% of the Federal Poverty Level based on the 2025 Federal Poverty Guidelines.