The MyTriCounty app, online payments, new electric service connections/applications, usage and prepaid billing updates will be unavailable from 5:30 PM Friday, March 13, through 6:00 AM Monday, March 16, 2026, due to scheduled system maintenance. For questions about your usage during this time, please contact Member Services at 817.444.3201 once the system is back online. We appreciate your patience.
Local community assistance agencies offer support to Tri-County Electric Cooperative members by providing financial resources during challenging times. Each agency has its own requirements to qualify for support.
If you need additional time to pay your electric bill, please contact Member Services to learn about your options. A copy of this list can be downloaded here.
North Texas
Rolling Plains
Phone: (940) 684-1571
Currently Serves: Archer, Baylor, Haskell, Hood, Jack, Knox, Stonewall, Palo Pinto, Parker, Throckmorton, Wilbarger, and Wise
Texas Department of Family Services/CPS
Click below to find your local office number
Texas Neighborhood Services
Phone: (817) 598-5700 X 1010
Currently serves: Erath, Hood, Jack, Johnson, Navarro, Palo Pinto, Parker, Somervell, and Wise